Payments
All about Stripe fees
In order to start earning money on SuperProfile you'll be required to integrate with our payment processors, with Stripe. Transaction fees will vary based on the currency, location and type of payment that is processed. Stripe's Transaction Fees ...
How to view all your transactions and their details?
Welcome to our guide on viewing all your transactions and their details with SuperProfile. Whether you're managing your store or just starting out, this article will walk you through the process of accessing and analyzing your transaction history. ...
How to change your Stripe account?
After connecting Stripe with your SuperProfile account, you may have noticed that you need to change some of your business details. Not worries - our team can help! Need to change any of the following information? SSN (Social Security Number) ITIN ...
How to set up payments on SuperProfile- Connecting your Stripe Account
Welcome to our guide on setting up payments on SuperProfile by connecting your Stripe account. Stripe is a versatile payment processing platform that makes it easy for you to accept payments from your customers. This article will guide you through ...
GST on platform fee and claiming inputs
Are you a Cosmofeed Creator looking to streamline your invoicing process and ensure smooth GST input claims? We've got you covered! In this guide, we'll walk you through the simple steps to add your GST number in the invoicing section on Cosmofeed. ...
Can we sell zero-priced products on Cosmofeed?
About Cosmofeed: We are a software company that helps businesses sell products online. Products sold from these stores are not owned by (Cosmofeed) We are just providing a technology solution to help people sell products online. Yes, you can! ...
Viewing and Managing Refunds
All Refunds on Cosmofeed are instantly refunded to your customer. This helps build trust with your customers and helps you provide a much better user experience for them. Note: Instant Refunds incur some minimal charges.You can know more about them ...
Instant Refunds
Instant refunds are refunded instantly, from the time of initiation of refund to the end customer. This is a great way to build trust with your customer and provide a great user experience for them. If you're a creator, learn how to initiate a refund ...
How to issue a refund?
All Refunds on Cosmofeed are instantly refunded to your customer. This helps build trust with your customers and helps you provide a much better user experience for them. Note: Instant Refunds incur some minimal charges. You can know more about them ...
Cosmofeed Platform Fee
Detailed breakdown of Cosmofeed's different pricing plans is available here. Cosmofeed applies a 10% Platform Fee + GST (applicable as per Indian Government regulations) to each sale initiated by the user, encompassing payment gateway fees, platform ...
Cancelled Transactions
What You Need to Know about cancelled transactions: What is a Cancelled Transaction on Cosmofeed? When a customer clicks on the 'Pay now' button during the checkout process but closes the payment window without finalising the transaction, it results ...
Refunds on Cosmofeed
As a creator, you may encounter situations where customers request refunds for the products or services they purchased from you on Cosmofeed. To facilitate such a scenario, Cosmofeed lets you initiate a refund right from the platform. In this ...
Popular Articles
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The first and most important thing to do on your Super Profile is to set up a profile picture, title, and a bio. Read: How to add/edit your profile picture How to update the display name on your Super Profile How to add/edit your bio How to add/edit ...
Prohibited Products and Activities
The following products and activities are not allowed on Cosmofeed. This is almost always because they violate Indian law, they are prohibited by card network rules, or they are restricted by our payment processing partners. If you are unsure whether ...
Community Guidelines
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How to create a checkout page for multiple products?
Click on the List Multiple Products button and then click on Continue. Under the Page tab, you can enter the details like page title, select category, add image or video and description as well. Now click on the Checkout tab and you can add multiple ...
How to contact the seller?
About Cosmofeed: We are a software company that helps businesses sell products online. Products sold from these stores are not owned by (Cosmofeed) We are just providing a technology solution to help people sell products online. You must have ...